Shipping policy

At Vedurja, we are committed to delivering your orders safely and on time. This Shipping Policy outlines how we process, ship, and deliver your purchases.

1. Order Processing

  • All orders are processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive an order confirmation and tracking details once your order is shipped.

2. Shipping Charges

  • Shipping charges may vary depending on your location and order value.

  • Any applicable shipping fee will be displayed at checkout before payment.

  • Vedurja may offer free shipping on select products or promotional offers.

3. Delivery Time

  • Estimated delivery time is 3–7 business days, depending on your location.

  • Remote or rural areas may require additional delivery time.

  • Delivery timelines are estimates and may be affected by external factors.

4. Delivery Partners

  • We work with trusted courier and logistics partners to ensure reliable delivery.

  • Once shipped, the responsibility of timely delivery lies with the courier partner.

5. Order Tracking

  • After dispatch, a tracking link or tracking ID will be shared via email or SMS.

  • You can track your order status in real-time through the courier partner’s website.

6. Delivery Attempts

  • Our delivery partners will attempt delivery multiple times.

  • If the delivery fails due to incorrect address or unavailability, the order may be returned to us.

7. Incorrect Address

  • Customers are responsible for providing accurate shipping details.

  • Vedurja will not be liable for delays or losses due to incorrect or incomplete addresses.

8. Damaged or Tampered Packages

  • If you receive a damaged or tampered package, please do not accept it.

  • Report the issue immediately to our support team with photos or videos for quick resolution.

9. International Shipping

  • Currently, Vedurja ships within India only (unless stated otherwise).

  • For international shipping inquiries, please contact our support team.

10. Delays & Exceptions

  • Delivery may be delayed due to weather conditions, natural disasters, strikes, or other unforeseen circumstances.

  • Vedurja is not responsible for delays caused by such external factors.

11. Contact Us
For any shipping-related questions or concerns, please reach out to us through our official website or customer support channels.

By placing an order with Vedurja, you agree to this Shipping Policy.